FAQ
Troubleshooting
Common Issues & How to Fix Them
1. Why doesn’t the bot understand my request?
If the bot responds incorrectly, try rewording your request or use the menu to provide more context.
2. What should I do if an asset or blockchain is unsupported?
Ensure that the asset or blockchain you’re asking about is supported. If not, adjust your request accordingly.
3. Why hasn’t my action been triggered?
If an action hasn’t executed, check whether the required price or gas conditions have been met. You may need to wait longer or modify your settings.
4. What can I do if my transaction is stuck in processing?
Try increasing the gas fee or wait a few minutes before attempting the transaction again.
5. How do I update outdated information?
If the data seems old, refresh it by requesting: “Update the data and show me again.”
6. Why can’t the bot access certain data sources?
If a source (e.g., a website or API) is temporarily down, try again later or check an alternative source.
7. How can I limit the amount of information displayed?
If your request returns too much data, refine it by specifying a timeframe, platform, or keyword.
8. What should I do if no relevant data is found?
If no information is available for your query, try expanding the timeframe or searching through a different source.
If you have any further inquiries, please feel free to contact support@chatwallet.app
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